Privacy Policy

Maple Trade Corporation ("MTC," "Company," "we," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you and our practices for collecting, maintaining, protecting, using, and disclosing that information.

This policy applies to information that we collect:

• Through our website at www.mapletradecorp.com (the "Website")
• In email, text, and other electronic messages between you and the Website
• In person, over the phone, in writing, or through the mail
• When you interact with our contact forms and inquiry submissions

Please read this policy carefully to understand our policies regarding our collection, treatment, and use of your information. If you do not agree with our policies and practices, your choice is to not use our Website. By accessing or using the Website, you accept and agree to be bound and abide by this Privacy Policy and our Terms of Service. You should periodically review this privacy policy because it may change from time to time.

Our store is hosted on Vercel and powered by Next.js and Supabase. Payment processing is handled securely through Stripe.

We collect several types of information from and about users of our Website, including:

• Contact Information: Name, email address, phone number, company name, and mailing address
• Business Information: Job title, employer, and business-related inquiries
• Transaction Information: Details of products and services you inquire about or purchase
• Communication Records: Copies of your correspondence with us, including emails and contact form submissions
• Technical Information: Basic information about your internet connection and the device you use to access our Website

We collect this information:

• Directly from you when you provide it to us through contact forms, email inquiries, or phone calls
• When you create an account or make a purchase on our Website
• Automatically through basic website functionality (but we do not use extensive tracking or analytics cookies)

Our Website uses the following technologies:

• Vercel: Website hosting platform
• Next.js: Web application framework for the Website
• Supabase: Authentication and database services for account management
• Stripe: Secure payment processing (Stripe handles all payment card information directly; we do not store your payment details)
• Google Analytics (when enabled): Aggregated website usage analytics to help us measure performance and improve user experience
• Essential Cookies: Basic browser cookies necessary for website functionality, such as maintaining your session and shopping cart

Important: We do not use advertising pixels or sell personal information to third parties. Any analytics we use are limited to understanding website performance and usage trends.

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you
• To provide you with information, products, or services that you request from us
• To process your orders and manage your account
• To fulfill any other purpose for which you provide it
• To provide you with notices about your account or orders
• To carry out our obligations and enforce our rights arising from any contracts
• To notify you about changes to our Website or products/services
• To respond to your inquiries and provide customer support
• For any other purpose with your consent

We may disclose personal information that we collect or you provide:

• To our service providers who assist us in operating our Website and processing transactions (such as Vercel, Supabase, and Stripe), who are bound by contractual obligations to keep personal information confidential
• To fulfill the purpose for which you provide it
• For any other purpose disclosed by us when you provide the information
• With your consent
• To comply with any court order, law, or legal process
• To enforce or apply our Terms of Service
• If we believe disclosure is necessary to protect the rights, property, or safety of MTC, our customers, or others

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We strive to provide you with choices regarding the personal information you provide to us:

• Essential Cookies: You can set your browser to refuse cookies, but please note that some parts of the Website may not function properly without them
• Analytics Controls: You can opt out of Google Analytics by using browser privacy settings or the Google Analytics opt-out browser add-on
• Promotional Communications: If you do not wish to receive promotional emails from us, you can opt-out by following the unsubscribe instructions in those emails or by contacting us directly
• Account Information: You can review and change your personal information by logging into your account on the Website

We use Stripe as our third-party payment processor. We do not store your payment card details. Payment information is provided directly to Stripe, whose use of your personal information is governed by their Privacy Policy. Stripe adheres to PCI-DSS standards to ensure the secure handling of payment information.

You can review and change your personal information by logging into the Website and visiting your account profile page. You may also send us an email at info@mapletradecorp.com to request access to, correct, or delete any personal information that you have provided to us.

If you have an account connected with the Website, we cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we have collected about you
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at info@mapletradecorp.com or call us at your convenience.

We use reasonable security measures to protect personal information. We use Supabase for secure authentication and data storage, and Stripe for secure payment processing. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security and encourage you to use the Website and share information with caution.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Our Website is not intended for children under the age of 16. No one under the age of 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website.

If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at info@mapletradecorp.com.

All questions or comments about this Privacy Policy and our privacy practices should be directed to: